Natalie is our wonderful secretary in the rooms and is here to help you through the entire process of making an appointment, finding us, parking, what to expect at your appointment, and any questions relating to your surgery or aftercare. Her aim is to make sure you understand every step of your journey with our practice and to always keep you well informed and in control.

Nat joined Dr Farrell’s practice as a receptionist 4 years ago, with over 25 years’experience within the medical industry. She has an in-depth knowledge of hospital and practice procedures, and will flawlessly guide you through the entire process of booking an appointment, finding our rooms, and even arranging accommodation if necessary. She is often the first point of contact and will co- ordinate all aspects of hospital bookings and administration to ensure your visit to the practice is as smooth as possible.

Nat works closely with the practice manager, Aitor, and with Dr Farrell. She is passionate about patients being cared for to the highest standards in a warm, personalised environment so that they feel safe and respected. Please do not hesitate to contact her on 9650 4469, or online via to make an enquiry.